Unprecedented disruption to the workplace has caused industries to rethink their processes from top to bottom.
The lines between industries are blurring: Financial institutions look toward retail for clues about customer service, the automotive industry is adapting user controls from video games, and every big tech company wants to offer payment services. Instead of reinforcing industry siloes, they are trying to learn from each other. At the center of this transformation is data.
“Companies have the ability to take advantage of that data, and they’re trying to serve their customers even better. That’s opening up these new doors,” said Brad Schlagenhauf (pictured, right), director of global industry and sustainability marketing at Hewlett Packard Enterprise Co. “Companies want to be able to take advantage of the data wherever it is. If it’s the edge, on a factory floor, if it’s patient data … you want to handle it where it is.”
Schlagenhauf and Andy Hochhalter (pictured, left), senior director of worldwide sales programs at HPE, spoke with theCUBE industry analysts Dave Vellante and Lisa Martin at the recent HPE Discover event, during an exclusive broadcast on theCUBE, SiliconANGLE Media’s livestreaming studio. They discussed artificial intelligence and agnosticizing data. (* Disclosure below.)
AI and data democratization bring insights to industries
One use-case scenario for AI and cross-connecting data is in the financial industry. As global regulations change, there is more pressure on the banks to comply, with worries focused on fraud, money laundering and financial transparency.
“Connecting the data from those payment systems into the AI modeling that is now being deployed to do more sophisticated fraud detection and money laundering detection … we get more insights by the combination that we can bring together,” Hochhalter said.
Industries and companies are realizing that there is no one true data source for analysis. In order to get the bigger picture, they must pull in information from outside of their traditional lanes and lean on AI.
“Because we see the data in all these different places and we’re trying to be agnostic to where it comes from, who owns it — it’s how do you get it together and make it useful … bringing it together agnostically is a big part of our offering,” Hochhalter stated.
Here’s the complete video interview, part of SiliconANGLE’s and theCUBE’s coverage of the HPE Discover event:
(* Disclosure: TheCUBE is a paid media partner for HPE Discover. Neither Hewlett Packard Enterprise Co., the sponsor of theCUBE’s event coverage, nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)
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