A global recall order submitted to Japan’s safety regulator in June noted that sudden braking could cause a hub bolt to become loose, increasing the risk of a wheel detaching. The order adds that this risk is raised further by sharp turns. No incidents regarding this have been reported, however.
The order, which covers 2700 cars globally, as well as around 500 in the UK, was made before any cars were deliveried to UK owners.
A Toyota spokesman confirmed to Autocar today (8 August) that the firm is now “looking at how we can sort out courtesy cars” for those still waiting for a delivery, which were due to take place from June.
No date has been set for when the roll-out of the firm’s first BEV, which costs from £41,950, will begin, with the spokesman adding that the issue was still being investigated.
Toyota is, however, offering owners in the US – where deliveries began earlier this year – to buy back their bZ4X because of the issue, Bloomberg reports.
This offer hasn’t been made to any UK buyers of the Skoda Enyaq iV rival, though, as none has yet had a car delivered.
Speaking about the issue in June, a Toyota spokeman warned: “After low-mileage use, all of the hub bolts on the wheel of the subject vehicles can loosen to the point where the wheel can detach from the vehicle.
“If a wheel detaches from the vehicle while driving, it could result in a loss of vehicle control, increasing the risk of a crash.
“The cause of the issue and the driving patterns under which this issue could occur are still under investigation.”
“No one should drive these vehicles until the remedy is performed.”
Toyota said on its website: “We sincerely apologise for any inconvenience this causes you.
“We would have repaired it as soon as possible, but we’re investigating the details.”
A Toyota spokesman told Reuters that not every bZ4x was subjected to the recall but declined to say how many the company has built so far.